
Establish that the plan permits downloads
FOD’s device-limit help restricts downloads to Standard and Points MAX courses and excludes the advertising-supported Light course. Confirm the actual course first. An unsupported entitlement is a different condition from a damaged installation or an exhausted device registration.
Choose one eligible full programme and note whether the failure affects downloading, playback of an existing copy or ordinary streaming. Keep those observations separate. A phone that streams correctly but cannot register downloads presents a more specific question than an application that never opens.
Inspect the existing download devices
The official help currently allows downloads on two devices per account and says existing unexpired downloads must be removed from the earlier device before moving beyond the limit. Check which device holds them before resetting the new one repeatedly.
If the old phone or tablet is still available, inspect its downloaded list and decide what can be removed. A household member may still intend to watch a stored episode, so coordinate that viewing choice before deleting copies. Keep the account identity consistent across devices; a similarly named profile does not by itself establish the same subscription.
Clean up before an intentional reinstall
FOD warns that uninstalling and reinstalling while downloaded works remain can count as a second or third device and temporarily prevent downloads. Its instructions say to remove the downloaded works or log out before uninstalling; logout deletes those copies. Read that consequence before treating logout as harmless.
If a reinstall is actually needed, complete the cleanup deliberately and keep the sign-in method available. Do not plan on the old offline files surviving. Afterwards, sign in to the correct eligible account and try one representative programme before queuing an entire season.
Use web download management if the app was already removed
The same official article directs users who already uninstalled to the website’s download management to remove the affected device. Use that specific cleanup route instead of repeatedly uninstalling again. Confirm the target device carefully so a working household tablet is not removed by mistake.
After cleanup, download the intended test episode and inspect its expiry and required presentation. Then decide whether to restore more copies. This workflow serves eligible domestic FOD use; it does not establish Canadian streaming or turn an ineligible course into a download plan. The useful outcome is a clean, known registration and a successful representative copy.
Related questions
Can reinstalling FOD increase the counted download devices?
Official help warns that it can when downloaded works remain.
What if FOD was already uninstalled?
Its help directs users to website download management to remove the affected device.
Sources and scope
Scope notes distinguish published documentation, supplied information and editorial methods. They do not report a hands-on service test.
- FOD download-device registration — Course eligibility, two-device limit, cleanup before uninstall and web recovery after uninstall.
