Identify the button rather than just the Roku brand
Roku’s personal-shortcut help tells users to look for 1 and 2 and names supporting voice remotes, including the remote bundled with Ultra model 4802. Its related help distinguishes the Quick Launch rocket on Voice Remote Pro second edition.
Keep the remote model or clear button description in the support note. A photo of another edition is not evidence that the household’s remote has the same shortcut pair. Do not describe these instructions as a method to reprogram every printed app button.
Create or edit a numbered shortcut
Roku says a quick press of an unassigned personal button presents initial instructions. Holding 1 or 2 for five seconds opens the shortcut options for creating or modifying an assignment. Choose the actual offered option and confirm with OK.
The documented choices include an app, Live TV Guide, closed captions and a saved voice command; its sleep-timer example is qualified for Roku TV. A streaming player connected to another brand’s TV should not automatically be given every Roku TV-specific function.
Save a voice action only after checking its result
For the voice-command route, Roku instructs issuing the command, allowing the device to execute it, then holding the numbered button and selecting Last voice command. It gives a limited period after the command for saving; if that period passes, issue the intended command again.
Check the result before saving it. A request to search for a title and a request that starts a specific app are different repeatable actions. Saving a command does not independently establish that a programme is currently available, included in an account or authorised in Canada.
Keep screen-off behaviour in its Roku TV scope
Roku says creating a personal shortcut while a paired Roku TV’s screen is off requires Fast TV Start. This condition does not mean every failed shortcut is a pairing problem, and it should not be transferred automatically to a standalone player.
No remote was configured here. Record button type, Roku hardware, selected assignment and observed result. If the device has the Quick Launch rocket instead of numbered keys, use that edition’s official instructions rather than holding a nonexistent 1 or 2.
Sources and scope
Scope notes distinguish published documentation, supplied information and editorial methods. They do not report a hands-on service test.
- Roku Canada: personal shortcuts — Official full body: numbered-key identification,5second editing, command-save flow and Roku TV Fast TV Start qualification.
- Roku Canada: Quick Launch edition — Official linked article title identifies rocket control on Voice Remote Pro second edition; no unseen detailed menu steps claimed.
- Roku Canada: identify remote — Official indexed remote feature distinctions; not universal programmable app buttons.
