Account security
Sudden mobile service loss: check the carrier before approving account recovery requests
Unexpected mobile service loss can have ordinary network or device causes, but it can also be relevant to a SIM-swap concern.
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Account security journal articles — page 5
Choose a practical article about account security. These topic indexes complement the six-article journal pages.
35 guides · Page 5 of 6
Account security
A password-reset message you did not request: verify the event, not the email's appearance
An unexpected password-reset message does not automatically prove that the password changed or that the message is genuine.
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An unfamiliar email-forwarding rule appears: include it in the account recovery review
An unfamiliar forwarding rule can affect where account messages go.
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A time-based authenticator code is rejected: check the clock and the account
A time-based authenticator depends on a shared timing process as well as the enrolled secret.
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An old backup-code printout fails: check whether the set was replaced
A recovery-code printout can become obsolete after use or replacement, depending on the provider's rules.
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The receipt uses your email, but the service may have a separate login identifier
An email address on a receipt can identify where purchase messages were sent without being the service login username.
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