Network troubleshooting
Replaced the router and the television stopped connecting? Check saved network settings
A replacement router can create a different local network even when you reuse the old Wi-Fi name.
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Network troubleshooting journal articles
Choose a practical article about network troubleshooting. These topic indexes complement the six-article journal pages.
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Network troubleshooting
Video stalls when photo backup starts: test the upload relationship
A large photo backup can use the household uplink while you watch video.
Read the guideNetwork troubleshooting
Inserted an Ethernet cable? Verify which connection the television is using
Plugging in an Ethernet cable is not enough to establish that a television switched away from Wi-Fi.
Read the guideNetwork troubleshooting
Powerline playback pauses when an appliance runs: test the timing safely
Powerline networking uses the home's electrical wiring as part of the data path.
Read the guideNetwork troubleshooting
Running a speed test during playback can change the problem you are measuring
A speed test deliberately transfers traffic to measure a path.
Read the guideNetwork troubleshooting
Playback changes with a VPN: a route comparison is not a complete diagnosis
A VPN can change several things at once: network route, outward address, DNS handling and packet overhead.
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