Network troubleshooting
A cable from the TV to a mesh node does not necessarily mean wired backhaul
A television can use Ethernet to a mesh node while that node still reaches the main router wirelessly.
Read the guideJournal
The viewing journal — page 38
Practical reading about screens, players, Canadian viewing and the decisions behind a better setup.
Accessibility (1)Account security (35)Android TV storage (2)Android audio (2)Android development (2)App compatibility (1)Apple TV (5)Apple TV accessibility (1)Apple TV audio (1)Apple TV remote (3)Audio formats (3)Bluetooth audio (2)Broadcasters and channels (18)Browser development (1)Business enquiries (1)Canadian film discovery (48)Canadian viewing (4)Choosing a service (3)Choosing a setup (3)Chrome (1)Countries, language & schedules (9)Device help (23)Device setup (2)Devices & players (1)Film and programme choices (14)Fire TV (1)Firefox (2)Formuler (2)Geography and language (90)Google Cast (1)Google TV (2)Guide & replay (1)HDMI audio (1)HDMI video (1)HTTP delivery (12)Home networking (20)Internet decisions (12)Kodi (5)LG webOS (4)MAG Linux (2)Movies and series (1)Music, performance and film editions (7)NVIDIA SHIELD (2)Network & performance (1)Network troubleshooting (32)Picture and sound (6)Plans and accounts (5)Platform advice (135)PlayStation (3)Privacy & account safety (1)Privacy and security (6)Privacy decisions (10)Programme guides and viewing choices (49)Programme identities and formats (4)Programme identity and viewing (32)Programme research (100)Remote controls (1)Roku (2)Samsung Tizen (5)Sports (150)Sports & viewing decisions (1)Streaming device power (1)Streaming measurements (12)TV accessibility (2)TV app management (1)TV captions (6)Troubleshooting (3)Using the player (2)VIDAA (1)VLC Android (8)VLC desktop (6)Video formats (16)Viewing away from home (2)Viewing decisions (27)Web browsers (1)Windows (11)Xbox (2)iPad (2)iPhone (1)macOS (4)
Viewing decisions
Compare the plan and the player as separate costs
A subscription total is only one part of a viewing decision when a separate player, device or network change is needed.
Read the guideViewing decisions
Choosing a term when your viewing needs may change
The lowest average monthly cost is not always the best fit when a household's needs may change.
Read the guideViewing decisions
A CAD quote and a different card-statement amount: reconcile the currencies
A quoted CAD amount and a card statement in another currency are not directly comparable numbers.
Read the guideViewing decisions
The plan total is clear, but taxes or fees are not: ask for the payable amount
A displayed subscription total does not answer an unstated tax or fee question.
Read the guideViewing decisions
A player renewal message appears during an active service term: identify the supplier
A player can request licence renewal while television-service access is still within its agreed term.
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