Privacy decisions
Uninstalling the player and deleting account-held data are different actions
Removing a player from a device changes local software.
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The viewing journal — page 63
Practical reading about screens, players, Canadian viewing and the decisions behind a better setup.
Accessibility (1)Account security (35)Android TV storage (2)Android audio (2)Android development (2)App compatibility (1)Apple TV (5)Apple TV accessibility (1)Apple TV audio (1)Apple TV remote (3)Audio formats (3)Bluetooth audio (2)Broadcasters and channels (18)Browser development (1)Business enquiries (1)Canadian film discovery (48)Canadian viewing (4)Choosing a service (3)Choosing a setup (3)Chrome (1)Countries, language & schedules (9)Device help (23)Device setup (2)Devices & players (1)Film and programme choices (14)Fire TV (1)Firefox (2)Formuler (2)Geography and language (90)Google Cast (1)Google TV (2)Guide & replay (1)HDMI audio (1)HDMI video (1)HTTP delivery (12)Home networking (20)Internet decisions (12)Kodi (5)LG webOS (4)MAG Linux (2)Movies and series (1)Music, performance and film editions (7)NVIDIA SHIELD (2)Network & performance (1)Network troubleshooting (32)Picture and sound (6)Plans and accounts (5)Platform advice (135)PlayStation (3)Privacy & account safety (1)Privacy and security (6)Privacy decisions (10)Programme guides and viewing choices (49)Programme identities and formats (4)Programme identity and viewing (32)Programme research (100)Remote controls (1)Roku (2)Samsung Tizen (5)Sports (150)Sports & viewing decisions (1)Streaming device power (1)Streaming measurements (12)TV accessibility (2)TV app management (1)TV captions (6)Troubleshooting (3)Using the player (2)VIDAA (1)VLC Android (8)VLC desktop (6)Video formats (16)Viewing away from home (2)Viewing decisions (27)Web browsers (1)Windows (11)Xbox (2)iPad (2)iPhone (1)macOS (4)
Privacy decisions
The paid term ended: ask separately what account information is retained
A fixed viewing term ending does not automatically tell you what happens to account information.
Read the guidePrivacy decisions
Unsubscribing from marketing does not answer the account-expiry question
A marketing unsubscribe request and an account-status request do different jobs.
Read the guidePrivacy decisions
Before a privacy complaint, identify the organisation and relevant authority
A privacy concern needs the right organisation and authority.
Read the guidePrivacy decisions
Support asks to forward your details: identify the recipient and purpose
A support handoff can involve another organisation, but you should understand who will receive the information and why.
Read the guidePrivacy decisions
Share enough of a viewing receipt to resolve the household question
A receipt can help identify a purchase, but different household questions need different parts of it.
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